Return Policy Jewelry

► All returns must be received back to our facility within 14 days from the original invoice date.

 We only accept returns for ring size exchange of the same item, store credit, or refund.

 Exchange for different items is not allowed.

 Items must be in unused condition.

 Exchange for the same item different size is final sale.

 Items can only be returned and exchanged once.

 Shipping fee is non-refundable.

 Please send an email to ohdeardeal@gmail.com to request the return form, we will reply within 24hours.  (Return orders will not be processed without return form)

 Ship return items in a padded envelope or box. Do not use a paper envelope.

 Customers are responsible for return postage. We recommend that you request a tracking code and shipping receipt when you ship your return.

  There is no additional fee to ship the size exchange of the same item(s) to customers.