Return Policy Jewelry
► All returns must be received back to our facility within 14 days from the original invoice date.
► We only accept returns for ring size exchange of the same item, store credit, or refund.
► Exchange for different items is not allowed.
► Items must be in unused condition.
► Exchange for the same item different size is final sale.
► Items can only be returned and exchanged once.
► Shipping fee is non-refundable.
► Please send an email to ohdeardeal@gmail.com to request the return form, we will reply within 24hours. (Return orders will not be processed without return form)
► Ship return items in a padded envelope or box. Do not use a paper envelope.
► Customers are responsible for return postage. We recommend that you request a tracking code and shipping receipt when you ship your return.
► There is no additional fee to ship the size exchange of the same item(s) to customers.